:root{
  --bg:hsl(210 33% 98%);
  --foreground:hsl(215 28% 17%);
  --card:hsl(0 0% 100%);
  --card-border:hsl(214 32% 91%);
  --primary:#04071D;
  --accent:#155eef;
  --accent-glow:rgba(21, 94, 239, 0.10);
  --green:hsl(160 84% 39%);
  --green-glow:hsla(160 84% 39% / 0.10);
  --amber:#f6ad55;
  --amber-glow:rgba(246, 173, 85, 0.10);
  --cyan:#1898ff;
  --cyan-glow:rgba(24, 152, 255, 0.10);
  --red:#e93d3d;
  --gold:#f6ad55;
  --orange:#FF6B2B;
  --purple:#CBACF9;
  --muted:hsl(210 20% 95%);
  --muted-foreground:hsl(215 16% 47%);
  --muted2:hsl(215 16% 47%);
  --silver:hsl(215 20% 40%);
  --border:hsl(214 32% 91%);
  --border2:hsl(214 32% 86%);
  --radius:8px;
  --radius-lg:12px;
  --gold-gradient:linear-gradient(135deg, #155eef, #1898ff);
  --sidebar-background:#04071D;
  --sidebar-foreground:#e4ecff;
  --sidebar-border:#0C1327;
  --sidebar-accent:#0E162A;
  --surface:hsl(0 0% 100%);
  --surface2:hsl(210 33% 96%);
  --text:hsl(215 28% 17%);
  --blue:#155eef;
  --blue2:#1898ff;
  --error:#e93d3d;
  --member-color:#155eef;
}
*{margin:0;padding:0;box-sizing:border-box;}
body{background:var(--bg);color:var(--text);font-family:'Inter',system-ui,sans-serif;font-size:13px;min-height:100vh;}

/* LOGIN */
.login-screen{position:fixed;inset:0;background:var(--bg);display:flex;align-items:center;justify-content:center;z-index:900;}
.login-box{background:var(--card);border:1px solid var(--card-border);border-radius:12px;padding:40px;width:380px;text-align:center;box-shadow:0 1px 3px rgba(0,0,0,0.06);position:relative;overflow:hidden;}
.login-box::before{content:'';position:absolute;top:0;left:0;right:0;height:3px;background:var(--gold-gradient);}
.login-logo{width:48px;height:48px;background:var(--gold-gradient);border-radius:10px;display:flex;align-items:center;justify-content:center;font-family:'DM Serif Display',serif;font-weight:700;font-size:22px;color:#fff;margin:0 auto 16px;}
.login-title{font-size:20px;font-weight:800;letter-spacing:2px;margin-bottom:4px;color:var(--foreground);}
.login-sub{font-size:10px;color:var(--muted-foreground);letter-spacing:2px;text-transform:uppercase;margin-bottom:28px;}
.login-input{width:100%;background:var(--muted);border:1px solid var(--border);border-radius:6px;padding:10px 14px;font-size:13px;color:var(--foreground);font-family:'Inter',sans-serif;outline:none;margin-bottom:10px;transition:border-color .15s;}
.login-input:focus{border-color:var(--accent);}
.login-btn{width:100%;background:var(--gold-gradient);border:none;border-radius:6px;padding:10px;font-size:12px;color:#fff;font-family:'Inter',sans-serif;cursor:pointer;letter-spacing:1px;margin-top:4px;font-weight:600;transition:opacity .15s;}
.login-btn:hover{opacity:.9;}
.login-err{color:var(--red);font-size:11px;margin-top:8px;display:none;}

/* APP */
.app{display:none;}
.app.visible{display:flex;min-height:100vh;}

/* SIDEBAR */
.sidebar{position:fixed;top:0;left:0;bottom:0;width:240px;background:var(--sidebar-background);color:var(--sidebar-foreground);display:flex;flex-direction:column;z-index:200;border-right:1px solid var(--sidebar-border);}
.sidebar-brand{padding:24px 20px 20px;border-bottom:1px solid var(--sidebar-border);}
.sidebar-brand-row{display:flex;align-items:center;gap:12px;}
.sidebar-logo{width:36px;height:36px;border-radius:10px;background:var(--gold-gradient);display:flex;align-items:center;justify-content:center;font-size:18px;font-weight:700;color:#fff;font-family:'DM Serif Display',serif;flex-shrink:0;}
.sidebar-brand-text{display:flex;flex-direction:column;}
.sidebar-brand-name{font-size:11px;font-weight:700;letter-spacing:1.2px;text-transform:uppercase;color:#fff;line-height:1.3;}
.sidebar-brand-sub{font-size:10px;font-weight:500;letter-spacing:.8px;text-transform:uppercase;color:var(--accent);margin-top:2px;}

.sidebar-nav{flex:1;padding:16px 12px;overflow-y:auto;display:flex;flex-direction:column;gap:2px;}
.nav-tab{display:flex;align-items:center;gap:10px;width:100%;padding:10px 14px;border-radius:8px;border:none;background:transparent;color:var(--sidebar-foreground);font-size:12px;font-weight:500;cursor:pointer;transition:all .15s;font-family:'Inter',sans-serif;text-align:left;letter-spacing:0.5px;}
.nav-tab:hover{background:var(--sidebar-accent);color:#fff;}
.nav-tab.active{background:var(--sidebar-accent);color:var(--accent);font-weight:600;}
.nav-tab .nav-icon{width:20px;text-align:center;font-size:14px;flex-shrink:0;opacity:.7;}
.nav-tab.active .nav-icon{opacity:1;}

.sidebar-user{padding:16px;border-top:1px solid var(--sidebar-border);display:flex;align-items:center;gap:10px;}
.member-avatar{width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:600;color:#fff;flex-shrink:0;}
.sidebar-user-info{flex:1;min-width:0;}
.member-name-pill{font-size:13px;font-weight:600;color:#fff;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
.member-role{font-size:11px;color:var(--sidebar-foreground);}
.logout-btn{background:transparent;border:1px solid var(--sidebar-border);color:var(--sidebar-foreground);padding:5px 10px;border-radius:6px;font-size:11px;cursor:pointer;transition:all .2s;flex-shrink:0;font-family:'Inter',sans-serif;}
.logout-btn:hover{color:#fff;border-color:var(--sidebar-foreground);}

/* MAIN CONTENT AREA */
.main-content-area{margin-left:240px;flex:1;min-height:100vh;display:flex;flex-direction:column;}
.top-bar{padding:16px 28px;border-bottom:1px solid var(--border);background:var(--card);display:flex;align-items:center;justify-content:space-between;position:sticky;top:0;z-index:100;}
.top-bar-left{display:flex;flex-direction:column;}
.top-bar-title{font-size:18px;font-weight:700;color:var(--foreground);}
.top-bar-sub{font-size:13px;color:var(--muted-foreground);}
.top-bar-right{display:flex;align-items:center;gap:12px;}
.period-sel{background:var(--card);border:1px solid var(--border);border-radius:8px;padding:8px 14px;font-size:12px;color:var(--foreground);font-family:'Inter',sans-serif;cursor:pointer;font-weight:500;outline:none;-webkit-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%236b7280' stroke-width='2'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center;padding-right:30px;transition:border-color .15s;}
.period-sel:focus{border-color:var(--accent);}
.period-sel option{background:var(--card);color:var(--foreground);}

/* VIEWS */
.view{display:none;padding:24px 28px;animation:fadeIn .2s ease;max-width:1100px;width:100%;}
.view.active{display:block;}
@keyframes fadeIn{from{opacity:0;transform:translateY(6px);}to{opacity:1;transform:translateY(0);}}

/* PERSONAL STATS HERO */
.stats-hero{background:var(--card);border:1px solid var(--card-border);border-radius:12px;padding:24px 28px;margin-bottom:16px;display:flex;align-items:center;gap:20px;box-shadow:0 1px 3px rgba(0,0,0,0.06);position:relative;overflow:hidden;}
.stats-hero::before{content:'';position:absolute;top:0;left:0;right:0;height:3px;background:var(--gold-gradient);}
.hero-avatar{width:60px;height:60px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:24px;flex-shrink:0;border:2px solid;}
.hero-name{font-size:24px;font-weight:800;letter-spacing:0.5px;margin-bottom:2px;}
.hero-sub{font-size:10px;color:var(--muted-foreground);letter-spacing:2px;text-transform:uppercase;}
.hero-kpis{display:flex;gap:20px;margin-left:auto;flex-wrap:wrap;}
.hero-kpi{text-align:center;}
.hero-kpi-val{font-size:26px;font-weight:800;line-height:1;}
.hero-kpi-lbl{font-size:9px;color:var(--muted-foreground);letter-spacing:1px;text-transform:uppercase;margin-top:2px;}

/* KPI ROW */
.kpi-row{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:16px;}
.kpi{background:var(--card);border:1px solid var(--card-border);border-radius:var(--radius-lg);padding:16px 18px;position:relative;overflow:hidden;box-shadow:0 1px 3px rgba(0,0,0,0.06);}
.kpi::before{content:'';position:absolute;top:0;left:0;right:0;height:3px;}
.kpi.c1::before{background:var(--green);}.kpi.c2::before{background:var(--cyan);}.kpi.c3::before{background:var(--amber);}.kpi.c4::before{background:var(--accent);}
.kpi-label{font-size:10px;letter-spacing:1.5px;color:var(--muted-foreground);text-transform:uppercase;margin-bottom:6px;font-weight:600;}
.kpi-val{font-size:26px;font-weight:800;line-height:1;}

/* PANELS */
.panel{background:var(--card);border:1px solid var(--card-border);border-radius:var(--radius-lg);overflow:hidden;margin-bottom:14px;box-shadow:0 1px 3px rgba(0,0,0,0.06);}
.ph{display:flex;align-items:center;justify-content:space-between;padding:12px 16px;border-bottom:1px solid var(--border);}
.ph-title{font-size:14px;font-weight:700;letter-spacing:0.5px;text-transform:uppercase;display:flex;align-items:center;gap:8px;color:var(--foreground);}
.ph-badge{font-size:10px;padding:2px 8px;border-radius:10px;letter-spacing:1px;font-weight:600;}
.badge-gold{background:var(--amber-glow);color:var(--amber);border:1px solid hsla(37 91% 50% / 0.25);}
.badge-blue{background:var(--accent-glow);color:var(--accent);border:1px solid rgba(21, 94, 239, 0.25);}
.badge-green{background:var(--green-glow);color:var(--green);border:1px solid hsla(160 84% 39% / 0.25);}

/* TABLES */
.tbl-wrap{overflow-x:auto;}
table{width:100%;border-collapse:collapse;}
thead th{padding:10px 14px;font-size:10px;letter-spacing:1.5px;color:var(--muted-foreground);text-transform:uppercase;text-align:left;border-bottom:1px solid var(--border);white-space:nowrap;background:var(--muted);font-weight:600;}
tbody tr{border-bottom:1px solid var(--border);transition:background .1s;}
tbody tr:last-child{border-bottom:none;}
tbody tr:hover{background:hsla(37 38% 63% / 0.04);}
tbody td{padding:10px 14px;font-size:12px;white-space:nowrap;color:var(--foreground);}
.td-name{font-size:13px;font-weight:600;color:var(--foreground);}
.td-amount{font-size:14px;font-weight:700;color:var(--green);}

/* STATUS */
.status{display:inline-flex;align-items:center;padding:2px 8px;border-radius:10px;font-size:10px;letter-spacing:1px;font-weight:600;}
.s-closed,.s-collected,.s-approved{background:var(--green-glow);color:var(--green);border:1px solid hsla(160 84% 39% / 0.2);}
.s-showed,.s-firstcall{background:var(--accent-glow);color:var(--accent);border:1px solid rgba(21, 94, 239, 0.2);}
.s-noshowed,.s-denied{background:hsla(0 0% 0% / 0.04);color:var(--red);border:1px solid hsla(0 0% 0% / 0.08);}
.s-cancelled,.s-pending{background:var(--amber-glow);color:var(--amber);border:1px solid hsla(37 91% 50% / 0.2);}
.s-followup{background:var(--cyan-glow);color:var(--cyan);border:1px solid hsla(187 72% 43% / 0.2);}

/* REQUEST SECTION */
.req-section{margin-bottom:16px;}
.req-intro{padding:14px 16px;font-size:12px;color:var(--muted-foreground);line-height:1.6;border-bottom:1px solid var(--border);}
.req-intro strong{color:var(--foreground);}
.req-list{padding:12px;display:flex;flex-direction:column;gap:8px;}
.req-card{background:var(--muted);border:1px solid var(--border);border-radius:8px;padding:12px 14px;}
.req-card.mine{border-left:3px solid var(--accent);}
.req-card.pending{border-left:3px solid var(--amber);}
.req-card.approved{border-left:3px solid var(--green);}
.req-card.denied{border-left:3px solid var(--red);}
.req-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:6px;}
.req-type{font-size:9px;letter-spacing:2px;text-transform:uppercase;padding:2px 7px;border-radius:10px;font-weight:600;}
.req-type-claim{background:var(--amber-glow);color:var(--amber);border:1px solid hsla(37 91% 50% / 0.2);}
.req-type-edit{background:var(--accent-glow);color:var(--accent);border:1px solid rgba(21, 94, 239, 0.2);}
.req-body{font-size:12px;color:var(--muted-foreground);line-height:1.5;}
.req-meta{font-size:11px;color:var(--muted-foreground);margin-top:4px;}

/* REQUEST FORM */
.req-form{padding:14px 16px;}
.form-row{margin-bottom:12px;}
.form-label{font-size:10px;letter-spacing:1.5px;color:var(--muted-foreground);text-transform:uppercase;margin-bottom:5px;display:block;font-weight:600;}
.form-input,.form-textarea{width:100%;background:var(--muted);border:1px solid var(--border);border-radius:6px;padding:9px 12px;font-size:12px;color:var(--foreground);font-family:'Inter',sans-serif;transition:border-color .15s;outline:none;}
.form-input:focus,.form-textarea:focus{border-color:var(--accent);}
.form-select{width:100%;background:var(--card);border:1px solid var(--border);border-radius:8px;padding:9px 14px;font-size:12px;color:var(--foreground);font-family:'Inter',sans-serif;cursor:pointer;font-weight:500;outline:none;-webkit-appearance:none;appearance:none;transition:border-color .15s;}
.form-select:focus{border-color:var(--accent);}
.form-select option{background:var(--card);color:var(--foreground);}
.form-textarea{resize:vertical;min-height:80px;}
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;}
.submit-btn{background:var(--gold-gradient);border:none;border-radius:8px;padding:9px 20px;font-size:12px;color:#fff;font-family:'Inter',sans-serif;cursor:pointer;letter-spacing:0.5px;transition:opacity .15s;font-weight:600;}
.submit-btn:hover{opacity:.9;}
.submit-btn.gold{background:var(--gold-gradient);color:#fff;}
.submit-btn.gold:hover{opacity:.9;}

/* TWO COL */
.two-col{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-bottom:14px;}

/* RANK BADGE */
.rank-badge{display:inline-flex;align-items:center;gap:6px;background:var(--muted);border:1px solid var(--border);border-radius:20px;padding:3px 10px;font-size:11px;}

/* EMPTY */
.empty{padding:32px;text-align:center;color:var(--muted-foreground);}
.empty-icon{font-size:28px;margin-bottom:6px;opacity:.4;}

/* SUCCESS TOAST */
.toast{position:fixed;bottom:24px;right:24px;background:var(--card);border:1px solid var(--green);border-radius:8px;padding:12px 18px;font-size:12px;color:var(--green);z-index:9000;display:none;animation:slideUp .3s ease;box-shadow:0 4px 12px rgba(0,0,0,0.08);}
@keyframes slideUp{from{opacity:0;transform:translateY(12px);}to{opacity:1;transform:translateY(0);}}

::-webkit-scrollbar{width:4px;height:4px;}
::-webkit-scrollbar-track{background:var(--bg);}
::-webkit-scrollbar-thumb{background:var(--border);border-radius:2px;}
@media(max-width:900px){
  .sidebar{display:none;}
  .main-content-area{margin-left:0;}
  .kpi-row{grid-template-columns:repeat(2,1fr);}
  .two-col{grid-template-columns:1fr;}
  .form-grid{grid-template-columns:1fr;}
  .hero-kpis{gap:12px;}
}

/* INLINE EDIT */
.editable-cell{cursor:pointer;padding:3px 6px;border-radius:4px;transition:background .15s;display:inline-block;min-width:40px;}
.editable-cell:hover{background:var(--muted);}
.inline-edit-input{background:var(--muted);border:1px solid var(--accent);border-radius:4px;color:var(--foreground);padding:3px 6px;font-size:12px;font-family:'Inter',sans-serif;width:100px;outline:none;}
.inline-edit-select{background:var(--muted);border:1px solid var(--accent);border-radius:4px;color:var(--foreground);padding:3px 6px;font-size:11px;font-family:'Inter',sans-serif;outline:none;}
.notes-collapsed{max-width:180px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;cursor:pointer;font-size:12px;color:var(--muted-foreground);}
.notes-full{max-width:350px;white-space:pre-wrap;word-break:break-word;font-size:12px;color:var(--foreground);}

/* FOLLOW-UP CARDS */
.fu-card{background:var(--card);border:1px solid var(--card-border);border-radius:var(--radius-lg);padding:16px;margin-bottom:10px;box-shadow:0 1px 3px rgba(0,0,0,0.06);}
.fu-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:10px;}
.fu-name{font-size:15px;font-weight:700;}
.fu-badge{padding:3px 10px;border-radius:10px;font-size:10px;font-weight:600;letter-spacing:1px;}
.fu-redzone{background:hsla(0 0% 0% / 0.04);color:var(--red);border:1px solid hsla(0 0% 0% / 0.08);}
.fu-shortterm{background:var(--amber-glow);color:var(--amber);border:1px solid hsla(37 91% 50% / 0.2);}
.fu-longterm{background:var(--cyan-glow);color:var(--cyan);border:1px solid hsla(187 72% 43% / 0.2);}
.fu-dates{display:flex;gap:14px;margin-bottom:10px;flex-wrap:wrap;}
.fu-date-box{background:var(--muted);padding:6px 12px;border-radius:6px;font-size:12px;}
.fu-date-label{font-size:9px;letter-spacing:1px;color:var(--muted-foreground);text-transform:uppercase;}
.fu-date-val{font-weight:600;margin-top:1px;}
.fu-date-ago{font-size:10px;color:var(--muted-foreground);}
.fu-meta{display:flex;gap:14px;flex-wrap:wrap;font-size:11px;color:var(--muted-foreground);margin-bottom:8px;}
.fu-meta strong{color:var(--foreground);}
.fu-notes-section{border-top:1px solid var(--border);padding-top:10px;margin-top:8px;}
.fu-note-item{padding:6px 0;border-bottom:1px solid var(--border);font-size:12px;}
.fu-note-item:last-child{border-bottom:none;}
.fu-note-date{font-size:10px;color:var(--muted-foreground);}
.fu-note-text{margin-top:2px;color:var(--foreground);}
.fu-input-row{display:flex;gap:8px;margin-top:10px;}
.fu-input{flex:1;background:var(--muted);border:1px solid var(--border);border-radius:6px;color:var(--foreground);padding:8px 12px;font-size:12px;font-family:'Inter',sans-serif;resize:none;outline:none;}
.fu-input:focus{border-color:var(--accent);}
.fu-submit-btn{background:var(--gold-gradient);border:none;border-radius:6px;padding:8px 16px;font-size:11px;color:#fff;font-family:'Inter',sans-serif;cursor:pointer;letter-spacing:1px;white-space:nowrap;font-weight:600;}
.fu-submit-btn:hover{opacity:.9;}
.fu-filter-bar{display:inline-flex;gap:4px;margin-bottom:16px;background:var(--card);border:1px solid var(--border);border-radius:8px;padding:3px;}
.fu-filter-btn{padding:6px 14px;border-radius:6px;font-size:11px;letter-spacing:1px;color:var(--muted-foreground);cursor:pointer;border:none;background:none;font-family:'Inter',sans-serif;font-weight:500;transition:all .15s;}
.fu-filter-btn:hover{color:var(--foreground);}
.fu-filter-btn.active{background:var(--gold-gradient);color:#fff;}

/* HIDDEN ELEMENTS (legacy header items not displayed) */
.header{display:none;}
.header-center{display:none;}
.header-right{display:none;}
.member-pill{display:none;}

/* ── POST-CALL SURVEY ─────────────────────────────────────────────────── */
.pcs-survey-container{display:flex;flex-direction:column;gap:16px;}
.pcs-appt-card{background:var(--card);border:1px solid var(--border);border-radius:10px;padding:16px;transition:all .15s;}
.pcs-appt-card:hover{border-color:var(--accent);}
.pcs-appt-card.pcs-completed{opacity:.65;}
.pcs-appt-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px;}
.pcs-appt-name{font-size:15px;font-weight:600;color:var(--foreground);}
.pcs-appt-details{display:flex;flex-wrap:wrap;gap:12px;font-size:12px;color:var(--muted-foreground);}
.pcs-status{font-size:10px;letter-spacing:1px;font-weight:700;padding:3px 10px;border-radius:20px;}
.pcs-pending{background:hsla(38 100% 50% / .12);color:var(--gold);}
.pcs-done{background:hsla(142 70% 45% / .12);color:var(--green);}
.pcs-fill-btn{margin-top:12px;background:var(--gold-gradient);border:none;border-radius:6px;padding:8px 20px;font-size:11px;letter-spacing:1px;color:#fff;font-family:'Inter',sans-serif;cursor:pointer;font-weight:600;transition:opacity .15s;}
.pcs-fill-btn:hover{opacity:.85;}
.pcs-close-btn{background:none;border:none;font-size:22px;color:var(--muted-foreground);cursor:pointer;padding:0 4px;line-height:1;}
.pcs-close-btn:hover{color:var(--foreground);}
.pcs-appt-info{background:var(--muted);border:1px solid var(--border);border-radius:8px;padding:12px 16px;margin-bottom:16px;}
.pcs-info-name{font-size:16px;font-weight:700;color:var(--foreground);margin-bottom:4px;}
.pcs-info-details{font-size:12px;color:var(--muted-foreground);}
.pcs-filter-bar{display:inline-flex;gap:4px;margin:0 16px 12px;background:var(--muted);border:1px solid var(--border);border-radius:8px;padding:3px;}
.pcs-refresh-btn{background:none;border:1px solid var(--border);border-radius:6px;padding:4px 12px;font-size:11px;color:var(--muted-foreground);cursor:pointer;font-family:'Inter',sans-serif;transition:all .15s;}
.pcs-refresh-btn:hover{color:var(--foreground);border-color:var(--accent);}

/* ── CLAIM LEADS ────────────────────────────────────────── */
.claim-btn {
  padding: 5px 14px;
  border: 1px solid rgba(255,215,0,0.4);
  background: rgba(255,215,0,0.1);
  color: #fbbf24;
  border-radius: 6px;
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}
.claim-btn:hover {
  background: rgba(255,215,0,0.25);
  border-color: rgba(255,215,0,0.6);
  color: #fff;
}
.badge-gold {
  background: hsla(0 0% 0% / 0.04);
  color: var(--gold);
  border: 1px solid hsla(0 0% 0% / 0.08);
}